EXIT: THE SECRET LAB
EXIT: THE SECRET LAB is backordered and will ship as soon as it is back in stock.
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Free in Store Pick up
Free in Store Pick up
At this time, we only offer Free in store pick up only.
Return & Exchange Policy
Return & Exchange Policy
Return & Exchange Policy
Returns and Exchanges are only accepted within 30 days of purchase with a receipt. Exchange or Store Credit only. No cash or debit refunds on any products. Items must be sealed in its original packaging. Opened products are not accepted.
Unfortunately, we cannot accept returns on sale items or gift cards.
Event Tickets
Event Tickets can only refunded up to one hour before the start time of the event, and only for Store Credit. Event tickets can be transferred to another person.
TCG Singles
Due to market fluctuations, we cannot offer a Return Policy on TCG Singles. However if you receive card singles for any TCGs and the condition is not what you expected, please contact us at nerdhavengames@yahoo.ca and we will try and make it right.
Damaged and Missing Components
Unfortunately, Tears and rips in the factory plastic for sealed products is a common issue. The products are shipped to us from manufacturers and distributors. This will not be a reason for refund, store credit, or exchanges. However, we will take note beforehand if you call in, send an email, or enter order notes requesting a good condition sealed product, we will try our best to accommodate.
If a sealed product you purchase contains damaged or missing components, please contact the game’s publisher or manufacturer for their replacement policies. Should you have problems contacting with those parties, please feel free to contact us, we will be happy do what we can to try and assist. In most cases the publisher/manufacturer will replace free of charge.
You can always contact us for any return questions at nerdhavengames@yahoo.ca.
EXIT: THE SECRET LAB
As the subjects of a medical study, the players have checked into a lab, but while they're on time at the site, no one else seems to be there — then they realize that something seems wrong here. Steam has started emerging from one of the test tubes, and they've all gotten dizzy to the point of passing out. When they awaken, they discover that the door is locked and no other way out seems possible. Only a notebook and an enigmatic spinning code dial seem to offer any clues for how to escape the lab...
In Exit: The Game – The Secret Lab, players must use their team spirit, creativity, and powers of deduction to crack codes, solve puzzles, collect objects, and earn their freedom bit by bit.
Extra material: It is highly recommended that you have pens/pencils, writing paper and scissors at hand when you play the game. Note: There is a printing error in the first English Edition on the 2nd 'Star' clue card. Please refer to the forums if you are confused after using that clue card.Payment & Security
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